My Secret Wife

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Frequently Asked Questions

Will my order be shipped discreetly?

Absolutely. All orders are packaged in plain, unbranded parcels with no logos or labels related to the product inside.

Will anyone know what I ordered?

No. Your privacy is our top priority. Neither the delivery personnel nor anyone else can see what’s inside the package.

Is my personal information safe?

Yes. We use SSL encryption and work only with trusted, secure payment gateways to protect your data.

Will the billing or delivery label mention adult products?

No. There will be no mention of product type on your billing, packaging, or delivery documents.

Can I return a product if I’m not satisfied?

Yes. We offer a 30-day return & exchange policy for unused and unopened items. Please see our return policy for full details.

What if I receive a damaged or wrong item?

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

Are all products returnable?

Due to hygiene concerns, only unopened and unused items in original packaging can be returned.

How can I contact customer support?

You can reach us via WhatsApp at +44 786-1658-121 or email us at support@darazx.com. Our team is ready to help.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track orders, view order history, and get exclusive offers.

Where are your products shipped from?

Most products are sourced from China and shipped through our secure logistics network.

Is payment secure on your website?

Yes, all payments are processed through encrypted, PCI-compliant gateways, keeping your financial data safe.

Do you offer free shipping?

Yes, we offer free shipping on all orders, with no hidden fees.

Where do you deliver?

We deliver across Europe and worldwide, including major cities like London, Berlin, Paris, Madrid, and Rome.

How long does shipping take?

For most European locations, delivery takes 1–3 business days. International shipping may vary slightly.

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support@mysecretwife.com

info@mysecretwife.com

Warehouse Address: Plot 15-B, Block 10, Street 3, DHA Phase II, Karachi, Pakistan

+1(343)353 1955

At MySecretWife.com, we provide premium lifestyle dolls and accessories with guaranteed quality, discreet packaging, and fast delivery across Pakistan and worldwide.